Returns & Exchanges

At MAKSU, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange any unworn item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.